Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Job Description
Life Time Athletic Resorts is a premier destination for hospitality professionals who aspire to build a lifestyle career within a thriving and expanding organization. Known for its commitment to promoting health and wellness, Life Time Athletic Resorts offers a vibrant community dedicated to helping members achieve healthier and happier lives. The company prides itself on fostering an inclusive, diverse, and equitable work environment where every individual is respected and valued for their unique contributions. This welcoming culture supports professional growth and personal development, making Life Time an employer of choice in the hospitality industry.
The Membership Concierge position... Show More
The Membership Concierge position... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- Bachelor’s degree in hospitality preferred
- Effective communication skills
- Passion to serve others
- Minimum of 1 year customer service experience
- High school graduate or equivalent
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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