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Life Time

Membership Concierge II

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $17.25
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Work Schedule

Standard Hours
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Benefits

fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan
training and professional development
Paid sick leave
Medical
Dental
Vision
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending plan
Dependent care plan
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan

Job Description

Life Time Athletic Resorts are premier destinations known for providing hospitality professionals with an opportunity to build rewarding lifestyle careers within a well-established and rapidly growing company. These resorts are dedicated to fostering a healthy way of life among members, creating an environment that supports wellness, community, and exceptional service. At Life Time, the culture revolves around creating extraordinary experiences for members and guests through exceptional service, innovation, and a commitment to health and wellness. Located across numerous locations, Life Time Athletic Resorts are recognized for their comprehensive amenities and programs that promote physical fitness, social engagement, and personal growth.Show More

Job Requirements

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Passion to serve others
  • Effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Effective communication skills
  • Passion to serve others
  • Bachelor's Degree in Hospitality (preferred)

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • Exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
  • Assists members with account maintenance processing member needs changes and transactions including program service and product payments
  • Serves as point of contact for new member acquisition and member retention interactions
  • Engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

Restaurant, hotel, and hospitality jobs on OysterLink.

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