Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Job Description
Life Time Athletic Resorts are premier destinations for professionals passionate about hospitality and lifestyle careers. Known for their commitment to promoting healthy, active living, Life Time Athletic Resorts blend state-of-the-art fitness facilities with stellar customer service and a community-centered atmosphere. As part of an established and rapidly growing company, they provide an environment where employees are encouraged to develop their careers alongside a company that values wellbeing and innovation. Life Time Athletic Resorts focus not only on fitness but on creating vibrant communities where members can thrive physically, socially, and mentally. The organization prides itself on fostering a culture of... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- Bachelor's degree in hospitality preferred
- Effective communication skills
- Passion to serve others
- Demonstrated customer service experience
- Ability to engage with diverse members and guests
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Restaurants and hotels use OysterLink to hire.
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