Job Overview
Benefits
inclusive workplace
Career growth opportunities
Member discounts
Employee wellness programs
Professional Development
Job Description
Life Time Athletic Resorts are premier destinations dedicated to hospitality professionals who aspire to cultivate a lifestyle career with a well-established and steadily growing company. Recognized for their commitment to health and wellness, Life Time aims to provide an exceptional environment where employees can make a significant impact on the lives of their members. As a leader in the athletic resort industry, Life Time combines health, fitness, and luxury amenities to create communities focused on supporting individuals in living healthier, happier lives. The resorts offer a broad spectrum of facilities including fitness centers, spa services, and various wellness programming that... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor’s degree in hospitality (preferred)
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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