Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.25 - $19.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
Job Description
Life Time Athletic Resorts is a premier destination for hospitality professionals seeking a fulfilling lifestyle career with a well-established and rapidly growing company. Renowned for its commitment to promoting healthier and happier lives within its vibrant community, Life Time Athletic Resorts stands out as an employer of choice for those passionate about hospitality and wellness. This company not only offers a workplace but a healthy way of life community, making it an ideal environment for professionals who aspire to combine their career with a mission to improve member wellbeing.
The Membership Concierge position at Life Time Athletic Resort... Show More
The Membership Concierge position at Life Time Athletic Resort... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- effective communication skills
- bachelor's degree in hospitality preferred
- passion to serve others
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: