Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $19.00
Work Schedule
Standard Hours
Benefits
inclusive workplace
growth opportunities
Professional Development
Health and wellness programs
Employee Discounts
Career progression
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals who are eager to cultivate a rewarding lifestyle career with a well-established and rapidly expanding company. Known for their dedication to fostering healthy and vibrant communities, Life Time Athletic Resorts blend luxury athletics, wellness, and social experiences into one inclusive environment. The organization prides itself on offering exceptional opportunities for growth and development within the hospitality sector, making it an ideal workplace for candidates passionate about health, wellness, and customer service.
Joining Life Time as a Membership Concierge means becoming a vital link between the resort and its member... Show More
Joining Life Time as a Membership Concierge means becoming a vital link between the resort and its member... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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