Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.25
Work Schedule
Standard Hours
Benefits
a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
Medical Coverage
dental coverage
vision coverage
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending plan
Dependent care plan
parental leave and adoption assistance
Paid Time Off
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals who aspire to build a rewarding lifestyle career with an established and rapidly growing company in the health and wellness industry. Known for their commitment to creating vibrant communities centered around a healthy way of life, Life Time Athletic Resorts blend world-class athletic, fitness, and recreation facilities with exceptional hospitality experiences. Their resorts offer members a sanctuary where wellness, luxury, and social connection converge to promote healthier and happier lives. With a strong emphasis on inclusivity, diversity, and equity, Life Time Athletic Resorts foster a workplace environment that respects and... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- Bachelor's degree in hospitality (preferred)
- effective communication skills
- ability to build and maintain positive relationships with members
- knowledge of hospitality principles and customer service best practices
- problem-solving and conflict resolution skills
- ability to maintain confidentiality and professionalism
- enthusiasm for learning and professional growth
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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