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Life Time

Membership Concierge II

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $15.50
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Work Schedule

Standard Hours
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Benefits

fully subsidized membership
discounts on products and services
401(k) retirement savings plan with company discretionary match
training and professional development
Paid sick leave
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending plans
Dependent care plans
Parental leave
Adoption assistance
Paid Time Off

Job Description

Life Time Athletic Resorts provide a unique and thriving environment for hospitality professionals seeking dynamic, lifestyle-oriented careers within a well-established and rapidly growing company. Known for its commitment to fostering healthier and happier lives, Life Time operates luxury athletic resorts where wellness, community, and exceptional service are at the core of its mission. The brand has cultivated a supportive culture that encourages both personal and professional growth for its team members. This makes Life Time not just a place of employment, but a destination for those who aspire to make a meaningful impact in the health and wellness industry while... Show More

Job Requirements

  • High school graduate or equivalent
  • minimum 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • High school diploma or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills
  • bachelor's degree in hospitality preferred

Job Duties

  • Operate as the first point of contact for members and guests entering the resort
  • exemplify a hospitality mindset to build relationships with members and guests creating extraordinary experiences
  • receive and facilitate incoming phone calls from members and guests
  • maintain updated knowledge to educate members and guests on club programming events pricing and policies
  • assist members with account maintenance processing changes and transactions including program service and product payments
  • serve as point of contact for new member acquisition and member retention
  • engage in problem solving and service recovery for member questions and concerns using appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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