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Job Overview
Employment Type
Hourly
Full-time
Compensation
Hourly
Exact $18.25
Benefits
a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match
training and professional development
Paid sick leave
Medical
Dental
Vision
prescription drug coverage
short term and long term disability insurance
Life insurance
pre-tax flexible spending and dependent care plans
Parental leave
Adoption assistance
Paid Time Off
Job Description
Life Time Athletic Resorts is a premier destination for hospitality professionals who are seeking not just a job, but a lifestyle career within an established and continuously growing company. Known for its commitment to promoting health and wellness, Life Time offers a vibrant community that champions a healthy way of life. The company prides itself on providing excellent amenities and services that contribute to members living healthier, happier lives. Life Time fosters a culture of excellence, innovation, and inclusivity which ensures all team members are valued and supported in their professional growth and development. The company operates state-of-the-art resort facilities... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- effective communication skills
- passion to serve others
- bachelor's degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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