Life Time logo

Life Time

Membership Concierge II

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $14.25 - $18.25
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Gym membership
Career development opportunities

Job Description

Life Time Athletic Resorts are premier destinations designed for hospitality professionals pursuing a lifestyle career within a well-established and rapidly growing company. Known for their commitment to fostering healthier and happier communities, Life Time creates vibrant spaces where health, wellness, and hospitality intersect. This organization offers a dynamic environment that emphasizes personal and professional growth, where employees are encouraged to advance through structured hospitality certification programs and tailored succession plans. Their inclusive culture values diversity and equal opportunity, striving to cultivate an equitable workplace that respects and celebrates individual contributions. Life Time’s expansive facilities provide members with cutting-edge amenities and... Show More

Job Requirements

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills
  • bachelor’s degree in hospitality preferred

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • serves as point of contact for new member acquisition and member retention interactions
  • engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

You may be also interested in: