Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $17.50
Work Schedule
Standard Hours
Benefits
inclusive workplace
Career development opportunities
Employee wellness programs
competitive salary
Professional certification programs
Team-oriented environment
Equal opportunity employer
Job Description
Life Time Athletic Resorts is a premier destination for hospitality professionals who are passionate about building a meaningful career within a well-established and rapidly growing company. Recognized for fostering a healthy way of life, Life Time Athletic Resorts offers a vibrant community where employees are empowered to contribute to helping members live healthier and happier lives. The company is deeply committed to an inclusive, diverse, and equitable workplace, ensuring equal opportunities for career advancement based on merit, qualifications, and dedication. This commitment is reflected in the positive and collaborative environment that Life Time cultivates among its team members. Life Time... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- effective communication skills
- passion to serve others
- bachelor’s degree in hospitality (preferred)
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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