Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
inclusive work environment
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals who aspire to build a lifestyle career with a well-established and rapidly growing company. Life Time is known for its commitment to creating a healthy way of life community where members find not just fitness and wellness solutions, but also a place to connect, grow, and thrive. The company emphasizes a holistic approach to health and wellness, providing exceptional service and creating extraordinary experiences for members and guests. Through its network of resorts, Life Time delivers comprehensive programming, including fitness, spa services, healthy dining, and social events, fostering an environment... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- Bachelor's degree in hospitality (preferred)
- Effective communication skills
- Passion to serve others
- Experience in customer service
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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