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Life Time

Membership Concierge II

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.75 - $23.00
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Work Schedule

Standard Hours
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Benefits

fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match
training and professional development
Paid sick leave
Medical
Dental
Vision
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending plan
Pre-tax dependent care plan
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan

Job Description

Life Time Athletic Resorts is a premier hospitality company dedicated to creating unparalleled wellness and lifestyle experiences for its members. As a leader in the health and fitness industry, Life Time Athletic Resorts offers comprehensive recreational facilities, luxurious amenities, and vibrant community programming designed to inspire healthier, happier lives. With a commitment to exceptional service and a thriving culture of hospitality, the company attracts professionals who are passionate about making a positive impact on the lives of others while advancing their careers within an established and expanding organization. Life Time Athletic Resorts is not only a place to work but... Show More

Job Requirements

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • bachelor's degree in hospitality preferred
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • serves as point of contact for new member acquisition and member retention interactions
  • engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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