Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $18.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee wellness programs
Career development opportunities
Job Description
Life Time Athletic Resorts are premier destinations that combine fitness, wellness, and hospitality to offer an unparalleled lifestyle experience. As a leader in the health and wellness industry, Life Time is designed for professionals who are passionate about making a positive impact on others' lives through exceptional service and community engagement. With a commitment to an inclusive, diverse, and equitable workplace, Life Time ensures that every employee feels valued and empowered to grow their career within a supportive environment. This renowned company offers a vibrant atmosphere where innovation meets tradition, blending luxury resort amenities with state-of-the-art athletic facilities to foster... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
- Bachelor's degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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