Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career development opportunities
inclusive work environment
Community wellness programs
Employee Discounts
Job Description
Life Time Athletic Resorts is a premier hospitality destination dedicated to fostering a healthy lifestyle and wellness community. Known for its commitment to excellence and growth, Life Time offers a vibrant environment for hospitality professionals who aspire to build fulfilling, lifestyle-driven careers. The company prides itself on creating exceptional experiences for members and guests, emphasizing health, happiness, and connection. With a focus on innovation in service and community engagement, Life Time Athletic Resorts continue to grow, providing ample opportunities for professional development and career advancement within a supportive and inclusive workplace.
The Membership Concierge role is a pivotal positio... Show More
The Membership Concierge role is a pivotal positio... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- Bachelor’s degree in hospitality preferred
- Effective communication skills
- Passion to serve others
- Minimum of 1 year of customer service experience
- High school graduate or equivalent
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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