Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $18.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Professional Development
Employee Discounts
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals who are passionate about building a lifestyle career within a well-established and rapidly growing company. Life Time is dedicated to promoting a healthy way of life and serves as a community hub that supports members in achieving healthier, happier lives. With a focus on wellness and recreational facilities, the resorts provide an exciting work environment where employees have the opportunity to contribute to improving the quality of life for members through exceptional service, engagement, and hospitality.
The Membership Concierge position at Life Time Athletic Resorts plays a signif... Show More
The Membership Concierge position at Life Time Athletic Resorts plays a signif... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- Bachelor's degree in Hospitality preferred
- effective communication skills
- passion to serve others
- customer service experience of at least one year
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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