Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.50
Work Schedule
Flexible
Day Shifts
Benefits
a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match
training and professional development
Paid sick leave
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending plans
Dependent care plans
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan
Job Description
Life Time Athletic Resorts are premier destinations designed for hospitality professionals who are passionate about building a lifestyle career within a thriving and growing company. With a commitment to fostering a healthy way of life, Life Time Athletic Resorts provide an exceptional and supportive environment that focuses on member engagement, wellness, and community. The company is deeply dedicated to creating enriching experiences for both its members and employees, with a culture that values inclusivity, diversity, and professional growth. Life Time Athletic Resorts offer a wide range of amenities, services, and programs aimed at helping members live healthier and happier lives,... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- Bachelor's degree in hospitality preferred
- Minimum of 1 year of customer service experience
- Effective communication skills
- Passion to serve others
- Ability to build relationships and deliver exceptional customer experiences
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
- Assists members with account maintenance processing member needs changes and transactions including program service and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: