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Life Time

Membership Concierge II

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.50 - $18.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Employee Discounts

Job Description

Life Time Athletic Resorts are premier destinations known for blending hospitality excellence with a commitment to health and wellness. These resorts offer a unique environment for hospitality professionals who aspire to build a dynamic lifestyle career in a well-established and rapidly growing company. Life Time Athletic Resorts are more than just fitness centers; they serve as community hubs where healthy living is promoted through superior service, innovative programming, and a welcoming ambiance that encourages members to lead healthier, happier lives. With locations across the nation, Life Time is dedicated to fostering a vibrant, inclusive community where every member feels valued... Show More

Job Requirements

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills
  • bachelor’s degree in hospitality preferred

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to educate all members and guests of club programming, events, pricing, and policies
  • assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • serves as point of contact for new member acquisition and member retention interactions
  • engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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