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Membership Concierge I

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $15.00
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Benefits

a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
Paid sick leave
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending plan
Dependent care plan
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan

Job Description

Life Time is a premier health and wellness company dedicated to helping members and guests achieve their healthy way of life goals through exceptional service, innovative programs, and a supportive community environment. As a leader in the fitness and lifestyle industry, Life Time operates a network of health clubs that provide an all-encompassing approach to well-being with an emphasis on fitness, nutrition, and relaxation. With a passion for fostering environments where wellness flourishes, Life Time is committed to creating extraordinary experiences and building lasting relationships with its members. The company values diversity and inclusion, ensuring that all employees feel respected... Show More

Job Requirements

  • Minimum of 6 months service or reception experience
  • Complete Concierge Certification upon hire
  • Must work a minimum of 15 hours per week
  • Commitment to serve others
  • Effective communication skills
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Must have good verbal communication
  • Must be able to stand for 4 hours at a time
  • High school graduate or equivalent preferred

Job Qualifications

  • Has completed Concierge Certification upon hire
  • Minimum of 6 months service or reception experience
  • Effective communication skills
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Passion for living a healthy way of life
  • Good verbal communication
  • Commitment to serve others

Job Duties

  • Operates as first point of contact for members and guests
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Assists members with transactions and general account changes

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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