Life Time, Inc. logo

Life Time, Inc.

Membership Concierge I

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

inclusive workplace
Diversity and equity

Job Description

Life Time is a premier health and wellness company dedicated to providing exceptional fitness experiences and fostering a healthy way of life for its members. Known for its expansive range of services from state-of-the-art fitness facilities to wellness programs and recreational activities, Life Time caters to individuals and families seeking a supportive community environment to achieve their health goals. With a commitment to diversity, inclusion, and equity, Life Time creates a welcoming atmosphere where every member, guest, and employee feels valued and respected. This company places great emphasis on a service-driven approach, delivering personalized attention and fostering strong relationships with... Show More

Job Requirements

  • Minimum of 6 months service/reception experience
  • Complete Concierge Certification upon hire
  • Must work a minimum of 15 hours per week
  • Commitment to serve others
  • Effective communication skills
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Must have good verbal communication
  • Must be able to stand for 4 hours at a time

Job Qualifications

  • HS graduate or equivalent preferred
  • Strong communication skills
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Commitment to serve others
  • Passion for living a healthy way of life
  • Completion of Concierge Certification upon hire

Job Duties

  • Operates as first point of contact for members and guests
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Assists members with transactions and general account changes

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location