Membership Concierge I

Lowell, MA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $21.00

Benefits

inclusive workplace

training and certification

Flexible Hours

Supportive team environment

Health and wellness focus

Job Description

Life Time is a premier health and wellness company that offers a comprehensive approach to fitness, health, and lifestyle management. Known for its commitment to creating an inclusive and welcoming environment, Life Time caters to individuals looking to improve their well-being through a supportive community and state-of-the-art facilities. As a leader in the industry, Life Time centers its mission around promoting healthy living and helping members achieve their personal health and fitness goals. The company values diversity, equity, and inclusion, ensuring that every guest and member is respected and celebrated for their unique contributions.

The Membership Concierge I... Show More

Job Requirements

Minimum of 6 months service or reception experience
complete concierge certification upon hire
must work a minimum of 15 hours per week
commitment to serve others
effective communication skills
passion for living a healthy way of life
ability to multitask and deliver high quality customer service in a fast paced environment
must have good verbal communication
must be able to stand for 4 hours at a time

Job Qualifications

Excellent communication skills
passion for health and wellness
ability to multitask in a fast-paced environment
hospitality mindset
previous customer service experience preferred

Job Duties

Operates as first point of contact for members and guests
receives and facilitates incoming phone calls from members and guests
maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
assists members with transactions and general account changes

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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