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Life Time

Membership Concierge I

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

inclusive workplace
diverse environment
equitable workplace
Merit-based advancement

Job Description

Life Time is a premier health and wellness company dedicated to providing a comprehensive and enriching experience to its members. Known for its state-of-the-art fitness centers, Life Time offers more than just a gym. It promotes a healthy way of life through a combination of fitness, nutrition, and overall well-being programs designed to support physical, mental, and emotional health. With a commitment to building a welcoming and inclusive community, Life Time strives to create an environment where every member and guest feels valued and supported on their journey to achieving a balanced, healthy lifestyle.

The position of Membership C... Show More

Job Requirements

  • Minimum of 6 months service or reception experience
  • Complete Concierge Certification upon hire
  • Must work a minimum of 15 hours per week
  • Commitment to serve others
  • Effective communication skills
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Must have good verbal communication
  • Must be able to stand for 4 hours at a time

Job Qualifications

  • Minimum of 6 months service or reception experience
  • Effective communication skills
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Good verbal communication

Job Duties

  • Operates as first point of contact for members and guests
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Assists members with transactions and general account changes

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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