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Life Time, Inc.

Membership Concierge I

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Standard Hours
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Benefits

a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
medical, dental, vision, and prescription drug coverage
short term and long term disability insurance
Life insurance
pre-tax flexible spending and dependent care plans
parental leave and adoption assistance
Paid Time Off
deferred compensation plan

Job Description

Life Time is a premier health and wellness company dedicated to providing exceptional experiences in a fun and healthy environment. Known for its luxury athletic resorts, Life Time offers a wide range of services including fitness classes, personal training, swimming pools, spas, and recreational activities designed to promote a healthy way of life. With locations across the United States and Canada, Life Time combines state-of-the-art facilities with vibrant community engagement to foster long-term member loyalty and well-being. The company prides itself on a culture of inclusivity, diversity, and respect, ensuring every member and guest feels welcomed and valued from the... Show More

Job Requirements

  • Minimum of 6 months service/reception experience
  • complete concierge certification upon hire
  • must work a minimum of 15 hours per week
  • commitment to serve others
  • effective communication skills
  • passion for living a healthy way of life
  • ability to multi-task and deliver high quality customer service in a fast-paced environment
  • must have good verbal communication
  • must be able to stand for 4 hours at a time

Job Qualifications

  • High school graduate or equivalent preferred
  • effective communication skills
  • passion for living a healthy way of life
  • ability to multi-task and deliver high quality customer service in a fast-paced environment
  • good verbal communication
  • completed concierge certification upon hire

Job Duties

  • Operates as first point of contact for members and guests
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • assists members with transactions and general account changes

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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