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Membership Concierge I

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Work Schedule

Flexible
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Benefits

inclusive workplace
diverse environment
Equitable opportunities

Job Description

Life Time is a premier health and wellness company committed to creating a vibrant and healthy community through its expansive network of athletic resorts, fitness centers, and spas. As an establishment dedicated to inspiring people to live healthy and active lifestyles, Life Time provides exceptional facilities, expert coaching, and innovative programs designed to help members achieve their personal wellness goals. The company prides itself on fostering an inclusive environment that welcomes individuals from all walks of life, supporting them on their journeys to better health and overall well-being. Life Time’s dedication to excellence in service, community building, and health education... Show More

Job Requirements

  • Minimum of 6 months service/reception experience
  • Complete concierge certification upon hire
  • Must work a minimum of 15 hours per week
  • Commitment to serve others
  • Effective communication skills
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Must have good verbal communication
  • Must be able to stand for 4 hours at a time

Job Qualifications

  • Concierge certification upon hire
  • Effective communication skills
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Good verbal communication
  • HS graduate or equivalent preferred

Job Duties

  • Operates as first point of contact for members and guests
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Assists members with transactions and general account changes

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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