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Membership Concierge I

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
wellness programs

Job Description

Life Time is a premier health and wellness company dedicated to providing an exceptional experience for its members through state-of-the-art facilities, diverse programming, and a welcoming environment. With a focus on promoting a healthy way of life, Life Time operates numerous fitness centers and clubs across various locations, offering a wide range of services including fitness classes, wellness programs, and family activities. The company prides itself on fostering an inclusive, diverse, and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring fair opportunities for career growth and development based on merit and qualifications.

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Job Requirements

  • Minimum of 6 months service/reception experience
  • complete concierge certification upon hire
  • must work a minimum of 15 hours per week
  • commitment to serve others
  • effective communication skills
  • passion for living a healthy way of life
  • ability to multi-task and deliver high quality customer service in a fast-paced environment
  • must have good verbal communication
  • must be able to stand for 4 hours at a time
  • high school graduate or equivalent preferred

Job Qualifications

  • Effective communication skills
  • commitment to serve others
  • passion for living a healthy way of life
  • ability to multi-task and deliver high quality customer service in a fast-paced environment
  • good verbal communication

Job Duties

  • Operates as first point of contact for members and guests
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • assists members with transactions and general account changes

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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