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Life Time, Inc.

Membership Concierge Full Time evenings/weekends

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.25 - $20.50
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Work Schedule

Standard Hours
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Benefits

fully subsidized membership
Discounts on Life Time products
401(k) retirement savings plan
training and professional development
Paid sick leave
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
flexible spending plans
Parental leave
Paid Time Off
deferred compensation plan

Job Description

Life Time Athletic Resorts are premier destinations designed for hospitality professionals who are passionate about pursuing a lifestyle career within an established and rapidly growing company. Specializing in creating a healthy way of life community, Life Time combines luxury, fitness, and hospitality to offer world-class services and facilities to its members. As a leader in the health and wellness industry, Life Time is committed to fostering an environment where both members and employees can thrive. The company’s expansive resorts provide a unique blend of recreational, fitness, and social experiences tailored to promote healthier, happier living. Life Time prides itself on... Show More

Job Requirements

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Passion to serve others
  • Effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Effective communication skills
  • Passion to serve others
  • Bachelor’s degree in hospitality (preferred)

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • Serves as point of contact for new member acquisition and member retention interactions
  • Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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