Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee wellness programs
Professional development opportunities
Job Description
Life Time Athletic Resorts are premier destinations known for combining luxurious hospitality with a thriving wellness community. Catering to hospitality professionals who seek rewarding career paths, Life Time offers a unique opportunity to work within an established and rapidly growing company passionate about promoting healthier, happier lifestyles. Their resorts serve not only as fitness centers but as comprehensive lifestyle venues where members engage in a wide range of health, wellness, and social activities. This environment fosters personal and professional growth while emphasizing unparalleled member service and community engagement. Life Time Athletic Resorts position themselves as leaders in the intersection of... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- Bachelor's degree in hospitality preferred
- strong communication skills
- ability to engage and build relationships with diverse members and guests
- problem-solving aptitude
- experience in customer service environments is advantageous
- passion for promoting wellness and healthy lifestyles
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
A simple hiring platform for hospitality businesses.
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