Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Job Description
Life Time Athletic Resorts is a premier hospitality company specializing in providing exceptional wellness and athletic experiences within resort-style destinations. Known for its commitment to fostering a healthy and active lifestyle, Life Time offers professional opportunities for individuals passionate about hospitality and wellness industries. With a focus on growth and cultivating a vibrant community, Life Time continues to expand its footprint across multiple locations, creating unique environments where members can thrive physically, emotionally, and socially.
The Membership Concierge role at Life Time Athletic Resorts is an essential position designed for hospitality professionals seeking a career that aligns with a heal... Show More
The Membership Concierge role at Life Time Athletic Resorts is an essential position designed for hospitality professionals seeking a career that aligns with a heal... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- Bachelor's degree in hospitality preferred
- effective communication skills
- ability to create positive relationships with members and guests
- knowledge of club programming and services
- strong customer service experience
- problem solving skills
- passion to serve others
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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