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Life Time

Membership Concierge-Evenings

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Professional Development
Employee wellness programs

Job Description

Life Time Athletic Resorts are premier destinations for hospitality professionals who are eager to build a rewarding lifestyle career within a well-established and rapidly growing organization. Life Time is renowned for creating vibrant communities centered around health, wellness, and fitness, making it a top choice for individuals passionate about helping others achieve healthier and happier lives. The resorts provide exceptional facilities and services that promote a balanced and active lifestyle for members and guests alike. Life Time prides itself on an inclusive, diverse, and equitable workplace culture that fosters the unique contributions of every employee. Committed to equal opportunity employment,... Show More

Job Requirements

  • high school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • high school graduate or equivalent
  • minimum of 1 year of customer service experience
  • effective communication skills
  • passion to serve others
  • bachelor’s degree in hospitality preferred

Job Duties

  • operates as first point of contact for members and guests entering resort
  • exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • serves as point of contact for new member acquisition and member retention interactions
  • engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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