Membership Concierge - Closing Shifts

Birmingham, AL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $19.00

Work Schedule

Standard Hours

Benefits

inclusive workplace

diverse environment

Equitable opportunities

Professional Development

career advancement

Network growth

Job Description

Life Time Athletic Resorts are premier destinations designed for hospitality professionals who aspire to build a meaningful lifestyle career within an established and fast-growing company. Known for their commitment to fostering vibrant communities centered around health and wellness, Life Time offers much more than just a job; it provides an opportunity to be part of a movement dedicated to helping people live healthier, happier lives. The resorts serve as welcoming environments where members can enjoy state-of-the-art facilities, expert programming, and personalized services that promote overall well-being and an active lifestyle.

As a Membership Concierge at Life Time Athletic Reso... Show More

Job Requirements

high school graduate or equivalent
minimum of 1 year of customer service experience
passion to serve others
effective communication skills

Job Qualifications

high school graduate or equivalent
minimum of 1 year of customer service experience
effective communication skills
passion to serve others
bachelor’s degree in hospitality preferred

Job Duties

operate as first point of contact for members and guests entering resort
exemplify a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
receive and facilitate incoming phone calls from members and guests
maintain updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
assist members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
serve as point of contact for new member acquisition and member retention interactions
engage in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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