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Life Time

Membership Concierge - Closing Shifts

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs

Job Description

Life Time Athletic Resorts are premier destinations for hospitality professionals who seek a meaningful lifestyle career within an established and rapidly growing wellness and hospitality company. Life Time is dedicated to fostering a healthy way of life and offers a vibrant community where employees can thrive professionally and personally. With a strong commitment to excellence, diversity, equity, and inclusion, Life Time ensures a workplace environment that respects and celebrates individual contributions within a collaborative and supportive culture. The company prides itself on its innovative approach to health, wellness, and hospitality, positioning itself as a leader in the resort and athletic... Show More

Job Requirements

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • Bachelor's degree in hospitality
  • minimum of 1 year of customer service experience
  • effective communication skills
  • passion to serve others

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • serves as point of contact for new member acquisition and member retention interactions
  • engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

OysterLink helps hospitality teams hire in one place.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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