Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Career Development
wellness programs
Job Description
Life Time Athletic Resorts are premier destinations designed for hospitality professionals who are passionate about merging their career with a healthy lifestyle. This company has established itself as a leader in the health and wellness industry, offering a unique environment where life, fitness, and career converge. As a rapidly growing hospitality company, Life Time focuses on creating a community centered around a healthy way of living, promoting not only physical wellness but also social connection and customer experience excellence. The resorts offer a wide range of amenities and programming to engage their members, ensuring that every visit is an opportunity... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
- Bachelor’s degree in hospitality (preferred)
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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