Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs
Job Description
Life Time Athletic Resorts are premier destinations in the hospitality and wellness industry, dedicated to providing exceptional experiences for guests and members seeking to embrace a healthier lifestyle. As a leading company in the health and fitness resort sector, Life Time combines luxury resort amenities with comprehensive athletic and wellness programming to support members in achieving their health and happiness goals. Founded with the mission to help members live healthier, happier lives, Life Time continues to grow and expand, attracting hospitality professionals who are passionate about creating positive and lasting impressions through excellent service and community engagement. The company values... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- Bachelor’s degree in hospitality preferred
- Effective communication skills
- Passion to serve others
- Experience in customer service
- Ability to maintain updated knowledge of club programming and policies
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: