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Life Time, Inc.

Membership Concierge (Closing Shifts)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
wellness programs

Job Description

Life Time Athletic Resorts are premier destinations dedicated to hospitality professionals who aspire to build a fulfilling lifestyle career within an established and rapidly expanding company. As a leader in the wellness and hospitality industry, Life Time offers an environment where commitment to health and happiness is not only encouraged but deeply integrated into every aspect of the member experience. The resorts provide comprehensive amenities and innovative programming centered around a healthy way of life for a diverse and engaged membership community. This makes Life Time a dynamic workplace for those passionate about contributing to the wellness journeys of others... Show More

Job Requirements

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Passion to serve others
  • Effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Passion to serve others
  • Effective communication skills
  • Bachelor’s Degree in Hospitality preferred

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • Serves as point of contact for new member acquisition and member retention interactions
  • Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location