Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Employee Discounts
Job Description
Life Time Athletic Resorts are premier destinations dedicated to fostering a healthy lifestyle through exceptional hospitality and wellness services. Renowned for their commitment to creating vibrant communities, Life Time offers a unique environment where employees are encouraged to grow both personally and professionally. As an established and rapidly growing company in the health and wellness industry, Life Time Athletic Resorts provides a compelling career path for hospitality professionals seeking long-term, lifestyle-oriented opportunities.
The Membership Concierge role at Life Time places you at the heart of this dynamic community, providing a pivotal link between the resort and its valued members. ... Show More
The Membership Concierge role at Life Time places you at the heart of this dynamic community, providing a pivotal link between the resort and its valued members. ... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
- Bachelor’s degree in hospitality (preferred)
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
- Assists members with account maintenance processing member needs changes and transactions including program service and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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