Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career development opportunities
Retirement Plan
Employee wellness programs
Diversity and inclusion initiatives
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals who are looking to build a lifestyle career within an established and rapidly growing company. Known for their commitment to healthy living and community wellness, Life Time Athletic Resorts provide an enriching work environment where employees can thrive and develop their careers in hospitality. The company prides itself on fostering an inclusive, diverse, and equitable workplace that celebrates the unique contributions of every team member while maintaining equal opportunity principles in recruitment, hiring, training, and promotions. Life Time is a vibrant community that supports both professional growth and a healthy... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- Bachelor's Degree in Hospitality (preferred)
- Effective communication skills
- Passion to serve others
- Customer service experience
- Knowledge of hospitality industry best practices
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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