Membership Concierge

Tempe, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $19.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Career Development

inclusive workplace

Employee Discounts

wellness programs

Job Description

Life Time Athletic Resorts are premier destinations known for fostering a lifestyle dedicated to health, wellness, and hospitality. With a strong presence in the fitness and resort industry, Life Time offers a unique opportunity to hospitality professionals who aspire to build a meaningful and sustainable career in a dynamic and growing company. As a hospitality company, Life Time is committed to creating environments where people are inspired to live healthier and happier lives by providing exceptional service and engaging community programs. Their athletic resorts combine state-of-the-art facilities with a welcoming atmosphere that prioritizes member satisfaction and wellness culture.

The Members... Show More

Job Requirements

High school graduate or equivalent
Minimum of 1 year of customer service experience
Passion to serve others
Effective communication skills

Job Qualifications

High school graduate or equivalent
Minimum of 1 year of customer service experience
Passion to serve others
Effective communication skills
Bachelor's degree in Hospitality preferred

Job Duties

Operates as first point of contact for members and guests entering resort
Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
Receives and facilitates incoming phone calls from members and guests
Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
Serves as point of contact for new member acquisition and member retention interactions
Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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