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Life Time

Membership Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
inclusive workplace

Job Description

Life Time Athletic Resorts is a premier hospitality company dedicated to providing an exceptional and healthy lifestyle experience to its members and guests. As established destinations for hospitality professionals, Life Time Athletic Resorts offer a unique environment where employees can build rewarding careers while embracing a wellness-focused lifestyle. The company is recognized for fostering a vibrant community centered around health, wellness, and hospitality excellence. With a commitment to delivering outstanding service, Life Time Athletic Resorts continue to grow and expand as a leader in the athletic resort and wellness industry, attracting professionals eager to develop their careers in an enriching... Show More

Job Requirements

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills
  • bachelor’s degree in hospitality preferred

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
  • assists members with account maintenance processing member needs changes and transactions including program service and product payments
  • serves as point of contact for new member acquisition and member retention interactions
  • engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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