Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Job Description
Life Time Athletic Resorts is a renowned destination for hospitality professionals eager to build a lifestyle career within a well-established and rapidly growing company. Known for their focus on a healthy way of life, Life Time offers an inspiring work environment centered around wellness and community. The company prides itself on creating exceptional experiences not just for its members, but also for its employees who take pride in being part of a vibrant, health-focused community. Life Time's resorts are more than just fitness centers; they are comprehensive wellness resorts incorporating athletic facilities, social spaces, and a culture that promotes balanced... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor’s degree in hospitality (preferred)
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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