Membership Concierge

Olathe, KS, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $19.00

Work Schedule

Standard Hours

Benefits

inclusive workplace

Career growth opportunities

Professional Development

Health Insurance

equity and diversity commitment

Supportive team environment

training programs

Job Description

Life Time Athletic Resorts are premier destinations for hospitality professionals who aspire to build a lifestyle career within a well-established and rapidly growing company. Renowned for their commitment to promoting a healthy way of life, Life Time Athletic Resorts focus on fostering a community where members can lead healthier, happier lives. With multiple locations and a diverse array of health, wellness, and recreational offerings, Life Time provides an energetic and supportive environment for both its members and employees. As a leader in the hospitality and wellness industry, the company values dedication to service, community engagement, and personal growth, making it... Show More

Job Requirements

High school graduate or equivalent
minimum of 1 year of customer service experience
passion to serve others
effective communication skills

Job Qualifications

High school graduate or equivalent
minimum of 1 year of customer service experience
passion to serve others
effective communication skills
bachelor's degree in hospitality preferred

Job Duties

Operate as first point of contact for members and guests entering resort
exemplify a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
receive and facilitate incoming phone calls from members and guests
maintain updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
assist members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
serve as point of contact for new member acquisition and member retention interactions
engage in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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