Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Standard Hours
Benefits
a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
Medical
Dental
Vision
prescription drug coverage
short term and long term disability insurance
Life insurance
pre-tax flexible spending and dependent care plans
parental leave and adoption assistance
Paid Time Off
Job Description
Life Time Athletic Resorts are premier destinations dedicated to promoting a healthy and active lifestyle through exceptional hospitality experiences. Established as a leader in the health and wellness industry, Life Time combines extensive fitness amenities with resort-style environments, creating inviting spaces for members and guests to live healthier, happier lives. The company has experienced consistent growth and expansion, making it a sought-after employer for professionals looking for fulfilling lifestyle careers within a supportive and dynamic organization. With its commitment to inclusivity and diversity, Life Time fosters a workplace culture that values unique contributions and professional development for all team members.Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- Bachelor's degree in hospitality preferred
- customer service experience
- effective communication skills
- problem-solving skills
- ability to build relationships with members and guests
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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