Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals seeking a fulfilling lifestyle career within an established and rapidly growing company. Known for their commitment to wellness and exceptional guest experiences, Life Time Athletic Resorts provide a healthy way of life community that supports both personal and professional growth. The resorts blend state-of-the-art facilities with a welcoming atmosphere, focusing on helping members achieve healthier, happier lives through a range of fitness, wellness, and leisure programs. Life Time is dedicated to fostering an inclusive, diverse, and equitable workplace that values the unique contributions of every team member and ensures equal... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- passion to serve others
- effective communication skills
- experience in customer service
- knowledge of hospitality principles is a plus
- bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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