Membership Concierge

Norristown, PA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $20.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee wellness programs

Career development opportunities

inclusive workplace

Employee assistance program

Job Description

Life Time Athletic Resorts are premier destinations dedicated to hospitality professionals who aspire to cultivate a lifestyle career within a well-established and expanding organization. Known for its commitment to health and wellness, Life Time offers a vibrant community focused on helping members achieve healthier, happier lives. As part of this mission, the resorts combine luxury amenities with wellness programming, creating a unique environment where guests and members can indulge in high-quality fitness, relaxation, and social activities.

Life Time Athletic Resorts pride themselves on fostering a supportive workplace culture that values diversity, inclusion, and personal growth. The company i... Show More

Job Requirements

High school graduate or equivalent
Minimum of 1 year of customer service experience
Passion to serve others
Effective communication skills

Job Qualifications

High school graduate or equivalent
Minimum of 1 year of customer service experience
Passion to serve others
Effective communication skills
Bachelor’s degree in hospitality preferred

Job Duties

Operates as first point of contact for members and guests entering resort
Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
Receives and facilitates incoming phone calls from members and guests
Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
Serves as point of contact for new member acquisition and member retention interactions
Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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