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Membership Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Flexible
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Benefits

inclusive workplace
diverse workplace
Equal opportunity employer

Job Description

Life Time is a premier health and wellness company that offers a comprehensive approach to fitness, nutrition, and overall well-being. Known widely for its state-of-the-art facilities and commitment to fostering a healthy community, Life Time provides services that encompass fitness centers, pools, spa services, and motivational coaching. The organization prides itself on creating an inviting and inclusive environment for members and guests, focusing on delivering exceptional customer experiences that support individuals in achieving their personal health and fitness goals.

The Membership Concierge I position at Life Time is a vital role within the company, acting as the first poi... Show More

Job Requirements

  • Minimum of 6 months service/reception experience
  • Complete Concierge Certification upon hire
  • Must work a minimum of 15 hours per week
  • Commitment to serve others
  • Effective communication skills
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Must have good verbal communication
  • Must be able to stand for 4 hours at a time
  • HS graduate or equivalent preferred

Job Qualifications

  • Minimum of 6 months service/reception experience
  • Effective communication skills
  • Commitment to serve others
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Good verbal communication skills

Job Duties

  • Operates as first point of contact for members and guests
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Assists members with transactions and general account changes

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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