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Membership Concierge

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

inclusive workplace
diverse environment
equitable employment practices

Job Description

Life Time is a premier health and wellness company dedicated to helping members achieve their healthy way of life goals through exceptional service and top-of-the-line facilities. As a thriving lifestyle brand, Life Time combines fitness, spa, and nutrition services, creating a comprehensive wellness experience for individuals and families alike. The company emphasizes a welcoming, inclusive, and supportive environment, ensuring that every member and guest feels valued and appreciated from the moment they enter. Life Time is committed to fostering an inclusive, diverse, and equitable workplace, focusing on hiring based on merit and qualifications, and celebrating the unique contributions of each... Show More

Job Requirements

  • Minimum of 6 months service/reception experience
  • Must work a minimum of 15 hours per week
  • Must be able to stand for 4 hours at a time

Job Qualifications

  • HS graduate or equivalent preferred
  • Concierge certification completion upon hire
  • Effective communication skills
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Good verbal communication skills
  • Commitment to serve others

Job Duties

  • Operates as first point of contact for members and guests
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Assists members with transactions and general account changes

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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