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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $17.25 - $20.50
Benefits
a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match
training and professional development
paid sick leave where required by law
Medical insurance
Dental Insurance
Vision Insurance
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending accounts
Dependent care plans
Parental leave
Adoption assistance
Paid Time Off
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals dedicated to delivering exceptional service and fostering a healthy lifestyle community. As an established and continuously growing company, Life Time offers a unique and rewarding career path for individuals passionate about aiding others in achieving healthier, happier lives. The resorts provide a vibrant environment where staff members engage with a dynamic member base, ensuring that every interaction promotes wellness and wellbeing. Life Time's commitment to quality and excellence sets it apart as a leader in the hospitality and fitness industry, making it an ideal workplace for those seeking both professional... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- effective communication skills
- passion to serve others
- bachelor’s degree in hospitality preferred
- minimum of 1 year of customer service experience
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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