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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.75 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Professional development opportunities
inclusive work environment
Employee wellness programs
Retirement Plan
Job Description
Life Time Athletic Resorts are premier destinations for individuals passionate about hospitality and wellness. As a flourishing and expanding company, Life Time offers a vibrant and dynamic workplace environment where professionals can pursue meaningful careers aligned with a healthy lifestyle. Life Time is dedicated to fostering a culture of inclusivity and diversity, ensuring that every team member feels respected and valued while contributing their unique talents. This company is well-known for its commitment to helping members and guests live healthier and happier lives through comprehensive wellness programs, innovative services, and exceptional customer engagement.
The Membership Concierge role at Life ... Show More
The Membership Concierge role at Life ... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- Bachelor's degree in hospitality preferred
- effective communication skills
- passion to serve others
- experience in customer service
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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