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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.25 - $18.50
Work Schedule
Standard Hours
Benefits
inclusive workplace
diverse environment
Equal opportunity employer
Career development opportunities
Supportive community
Structured certification programs
employee recognition
Job Description
Life Time Athletic Resorts are well-known destinations tailored for hospitality professionals who aspire to build a lifestyle-oriented career with a reputable and expanding company. Life Time prides itself on being much more than just a resort - it is a vibrant community that embraces a healthy way of living. This inclusive environment empowers employees to be part of an organization that partners with its members to promote healthy, happier, and more fulfilling lives through premium wellness facilities and services. Life Time Athletic Resorts combine luxury amenities with a warm, welcoming atmosphere, serving as a perfect backdrop for professionals passionate about... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
- Bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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