You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
Life Time is a leading lifestyle company known for its exceptional health and wellness clubs, resorts, and community-centric recreational experiences. With a strong presence across the United States, Life Time is deeply committed to fostering inclusivity, diversity, and equity in the workplace, ensuring it is a welcoming environment for all individuals. The company prioritizes merit-based recruitment, professional growth, and creating meaningful connections within its vibrant communities. Life Time continually strives to offer its members extraordinary lifestyle programs, fitness options, and social experiences that enhance health and well-being.\n\nThe Membership Concierge II position at Life Time plays an essential role in delivering... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1-2 years of experience in customer service or sales
- Complete Retention Specialist Certification within 60 days of hire
- Passion to serve others
- Effective communication skills
- Comfortable working in a fast-paced environment
- Able to stand for 4 hours at a time
- Demonstrate a friendly and outgoing demeanor
Job Qualifications
- High school graduate or equivalent
- Minimum of 1-2 years of experience in customer service or sales
- Complete Retention Specialist Certification within 60 days of hire
- Passion to serve others
- Effective communication skills
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives inbound phone calls and conducts outbound outreach with members and guests to support engagement and acquisition
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as a key point of contact for new membership sales and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All