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Life Time, Inc. logo

Membership Concierge

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible

Job Description

Life Time is a premier health and wellness company dedicated to providing exceptional experiences to its members through state-of-the-art facilities, innovative programming, and a passionate commitment to fostering a healthy way of life. As a leader in the fitness and lifestyle industry, Life Time creates inclusive and welcoming environments where individuals and families alike can pursue their health and wellness goals with enthusiasm and support. Known for its vibrant community atmosphere, cutting-edge amenities, and comprehensive wellness services, Life Time caters to a diverse membership base who seek to enhance their physical fitness, mental well-being, and overall quality of life.

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Job Requirements

  • Minimum of 6 months service/reception experience
  • Complete Concierge Certification upon hire
  • Must work a minimum of 15 hours per week
  • Commitment to serve others
  • Effective communication skills
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Must have good verbal communication
  • Must be able to stand for 4 hours at a time

Job Qualifications

  • HS graduate or equivalent preferred
  • Effective communication skills
  • Commitment to serve others
  • Passion for living a healthy way of life

Job Duties

  • Operates as first point of contact for members and guests
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Assists members with transactions and general account changes

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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